1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process across our domains (including www.fudumplings.com) and services. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as restaurant visitors, online ordering customers, and business partners.

Personal data includes all information that can be traced back to you as an individual, such as your name, phone number, IP address, or browsing behavior. For more information regarding personal data regulations, you can visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses your data?

J & C Fine Food B.V. is responsible for the website fudumplings.com and is the data controller responsible for the processing of your personal data as described in this privacy statement:

• Company Name: J & C Fine Food B.V.

• Operating Brand: FU Dumplings & Noodles (福香慧鲜饺)

• Registered Address: Goudsesingel 338 A, 3011 KK Rotterdam, Netherlands

• Chamber of Commerce (KvK) Number: 71914412

• Email Contact: info@hotandhot.eu

3. Whose data do we use?

We process the personal data of anyone who visits our website, contacts us, or interacts with our brand across our Rotterdam and Amsterdam locations. This includes website visitors, dine-in guests, takeout/delivery customers, business partners, and job applicants.

4. How do we get your data?

We receive your personal data directly from you when you:

• Fill in contact or reservation forms on our website

• Place an online order for takeout or delivery

• Subscribe to our newsletter or promotional updates

• Apply for a job opening (submitting your CV and application details)

• Interact with us via email, social media, or customer service channels

5. What personal data do we collect?

Depending on your interaction with us, we may collect and process the following personal data:

• Full name

• Email address

• Telephone number

• Job position / Application details (CV and cover letter)

• Order history and delivery details

• Technical browsing data (IP address, device type, cookie identifiers)

6. What do we use your data for?

We only process your personal data for clear, legitimate purposes under the General Data Protection Regulation (GDPR):

• Consent: Where you have given explicit permission (e.g., newsletter subscriptions or marketing cookies).

• Contract Execution: To process reservations, handle online food orders, and deliver meals to you.

• Legal Obligation: To comply with statutory requirements, such as tax record retention.

7. How long do we keep your data?

We retain your personal data for as long as required by law and as necessary to fulfill the purposes for which it was collected. For example:

• Financial and order transaction records are stored for the statutory Dutch tax retention period of 7 years.

• Application details are retained for up to 4 weeks after the application process completes, unless you permit us to keep your CV longer for future openings.

After statutory periods expire, data is deleted or anonymized for analytical purposes.

8. Who do we share your data with?

We do not sell your personal data. We only share your data with third parties when necessary for service delivery or compliance, such as:

• Website hosting and delivery management systems

• Payment service providers (e.g., Mollie, Stripe)

• External delivery partners (if applicable)

• Parties where you have given explicit permission

All third parties processing data on our behalf are bound by processing agreements to uphold identical security standards.

9. Where do we store your data?

Your personal data is stored and processed within the European Economic Area (EEA). If any service provider transfers data outside the EEA, we ensure standard contractual clauses (SCCs) are in place to safeguard your privacy rights.

10. How secure is your data?

We have implemented appropriate technical and organizational measures to safeguard your personal data against loss, theft, or unauthorized access. Our systems, forms, and network communications are encrypted (SSL/TLS). Access to customer data is strictly restricted to authorized staff members on a need-to-know basis.

11. What are your privacy rights?

Under GDPR regulations, you hold the following rights regarding your personal data:

• Right to information: Clear explanation of how we process your data.

• Right to access: Inspect the personal data we hold about you.

• Right to correction: Update or rectify inaccurate or incomplete data.

• Right to object: Object to direct marketing or profile personalization.

• Right to data portability: Request a digital transfer of your data to another provider.

• Right to restriction: Limit how we process your personal data.

• Right to be forgotten: Request complete deletion of your data (subject to legal retention requirements like tax filings).

• Right to lodge a complaint: Contact us or file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How to submit a request

To exercise any of your rights or submit a inquiry, please email us at info@hotandhot.eu. We process every request within 30 days. For complex or multiple requests, this may extend up to 60 days, and we will notify you accordingly. We may ask for proof of identity to verify your ownership of the data.

12. Applicable Rules & Legislation

This privacy policy complies with the EU General Data Protection Regulation (GDPR / AVG) and standard Dutch legislation. Legal disputes involving this privacy policy will be handled by the competent court in the business jurisdiction of J & C Fine Food B.V. (Rotterdam).

13. Minors

Our website and services are not directed at minors under the age of 18. If you are a minor, you must obtain permission from a parent or legal guardian prior to submitting personal data or placing orders on our site.

14. Questions and Contact Info

If you have questions, comments, or concerns regarding this privacy policy or how we handle your data, please contact us:

FU Dumplings & Noodles (J & C Fine Food B.V.)

• Email: info@hotandhot.eu